Jfeedback system is a platform that enables customers to freely provide their opinion on how services were rendered to them. It gives the opportunity to customers to identify by picture, name tag or id number of staff who rendered such services to them and to rate their behavior. Customers are also able to give their overall opinion on service charges and give recommendations.
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Service Rendered2
Customer receives SMS3
SMS redirects to Portal4
Cusomer rates services and staff5
Customer submits6
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